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Attentive Support at Your Service

Technical Support or Query, Service Centre Location, Repair Status, Demo & Installation Request

“Post-sale service is expensive. Having teams of engineers in all the cities and serving out-of-warranty calls isn’t easy. We’re committed to building the best customer relationship. That’s why we do it. We spend a lot of money on service alone. It isn’t something profitable for us, but we do it because we’re committed to customer satisfaction.”

Jagjot Singh
Managing Director

Frequently Asked Questions

Got questions? We've got answers!

What shipping methods are available?

We have standard shipping mode and express shipping mode available. Express shipping mode will be available at most servicable locations, but would not be available for very big sized shipments.

How long will it take to get my package?

We ship smaller products by air and deliver them within 1-4 working days, depending on the delivery location. Bigger products are shipped by surface and typically arrive within 3-7 working days. All products are shipped from our New Delhi facility.

What payment methods are accepted?

We offer a variety of digital payment methods, including Netbanking, Debit/Credit Cards, and UPI Transfers. Cash on Delivery (COD) is also available at most serviceable pin codes.

Do you ship internationally?

Unfortunately, we do not offer international shipping for retail orders. However, we are happy to accommodate bulk shipments to other countries.

Is it safe to buy online?

At JSB, we guarantee 100% secure online transactions and offer a standard 7-day return policy for your peace of mind.

If you'd like to know more about returns or exchanges, simply get in touch with us at or call us at +91-8010402110 (Mon-Sat, 10 AM to 7 PM).

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