For us, customer relationship is
meant to be a lifetime commitment.
Home / Support
Contact Info
WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request
We’re committed to building the best
customer relationship.
customer relationship.
“Post-sale service is expensive. Having teams of engineers in all the cities and serving out-of-warranty calls isn’t easy… We’re committed to building the best customer relationship. That’s why we do it. We spend a lot of money on service alone. It isn’t something profitable for us, but we do it because we’re committed to customer satisfaction.”
Jagjot Singh
Managing Director
Frequently
asked questions
What shipping methods are availbale?
We have standard shipping mode and express shipping mode available. Express shipping mode will be available at most servicable locations, but would not be available for very big sized shipments.
How long will it take to get my package?
All smaller products are shipped by air and are delivered in 1-4 working days depending on the delivery location.
All bigger products are shipped by surface and are delivered in 3-7 working days depending on the delivery location.
Products are shipped from New Delhi.
Do you ship internationally?
Sorry to say but we do not ship retail orders internationally. But we are open to bulk shipments to other countries.
What payment methods are accepted?
We accept all digital payment methods like Netbanking, Debit/Credit Cards and UPI Transfers. COD or Cash on Delivery is also available at most servicable pin codes
Is buying on-line safe?
At JSB, you get 100% secured online transactions. Your order is even covered under our Standard 7 Days Return Policy. To know more about Returns or Exchange, please get in touch with us at support@jsbhealthcare.com or call us at +91-8010402110 (Mon to Sat 10 AM to 7 PM)