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Frequently Asked Questions

Got questions? We're here to help! Below you'll find answers to some of the most common inquiries regarding our products, services, and warranty. If you have any additional questions or need further assistance, feel free to contact us directly.

A Neck and Shoulder Massager like the JSB HF71 is a compact foldable device, which works like a snap on massager and can be used to get relief from tired neck and shoulder muscles due to long drives, working on desk for long or viewing phone for long hours.
The JSB Neck and Shoulder Massager helps relieve tired neck muscles by promoting healthy blood circulation in the cervical area. The roller massage with heat is proven effective to fight pain and stress in neck and shoulder area.
This Neck and Shoulder Massager, when used regularly, can help improve blood circulation to spine and neck area thereby reducing stress and leading to lighter moments in life.
It is better if you hold it, as you can control the pressure that the rollers apply on your neck and shoulder region. If you don't hold it and just tie it down, you would not feel the pressure of rollers against your skin. Hope that helps.
Yes, this neck and shoulder massager from JSB is flexible, and can be used for back, hips, thighs, arms and legs massage too by adjusting the massager position to these areas.
Yes, this is not a rechargeable massager. The massager will work till the electric supply is on.
All JSB Products come with a 1 Year National Warranty. In case you face any difficulty with the product, please whattsapp us your order id or invoice no. with the problem faced (preferrably with images) on our whattsapp no. 8376061936 (Mon to Sat 10 AM to 7 PM). Our team will get back to you with the resolution within 24-48 hours.
Yes, you can order the product on COD. But if you order on prepaid basis, we give an additional 2% discount on prepaid orders. Also, Prepaid Orders get Priority Shipping and Faster Delivery Routes.
Yes, we give a 7 days return window, if the product you bought does not meet your requirement. For returns and refunds, please contact our customer support team at 9354574148 (Mon to Sat 10 AM to 7 PM).

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10% off coupon auto applied. Final price: ₹2,699.10

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Inclusive of all taxes

10% off coupon auto applied. Final price: ₹2,699.10

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Inclusive of all taxes

10% off coupon auto applied. Final price: ₹2,699.10

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